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Legal

Privacy Policy

Last updated: June 2026

1. Information We Collect

We may collect the following personal data:

  • Full name
  • Contact details (email, phone number)
  • Company name and role
  • Identification information (for verification)
  • Technical usage data (IP address, browser type, device information)
  • System interaction records

2. How We Use Your Information

Your personal data may be used to:

  • Process service registrations and onboarding
  • Verify identity and eligibility
  • Communicate service-related updates and notifications
  • Manage security, access control, and system compliance
  • Conduct internal reporting and performance analysis
  • Improve and optimize our technology services

We do not sell personal data to third parties.

3. Information Sharing

Darkhaven does not share your personal information with third parties except in the following circumstances:

  • With your explicit consent
  • With authorized service providers who assist in our operations under strict confidentiality
  • When required by law or legal process
  • To protect the rights, property, or safety of Darkhaven, our clients, or others

4. Data Security

  • Personal data is handled securely and confidentially
  • Access is limited to authorized personnel only
  • Data is processed in accordance with applicable data protection laws
  • Data is retained only as long as necessary for service purposes
  • We employ industry-standard encryption and security protocols

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to:

  • Analyze website traffic and usage patterns
  • Improve website performance and user experience
  • Remember your preferences and settings

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at support@darkhaven.com.

8. Children’s Privacy

Darkhaven's services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: support@darkhaven.com
  • Phone: (657) 531-9327